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Find your way around Canopy.
Every public page, guide, comparison, support article, and resource in one place. Start with the product, follow the docs, or take the scenic route through the map library.
Product
Resources
Comparisons
- Canopy vs Eraser
- Canopy vs Lucidchart
- Canopy vs IcePanel
- Canopy vs GitDiagram
- Canopy vs Excalidraw
- Canopy vs Figma
- Canopy vs Backstage
- Canopy vs StackShare
- Canopy vs Compass
- Canopy vs Port
- Canopy vs OpsLevel
- Canopy vs Cortex
- Canopy vs Datadog Software Catalog
- Canopy vs Hava
- Canopy vs Cloudcraft
- Canopy vs Structurizr
- Canopy vs Mermaid
Documentation
- Maps
- Import a repository
- Build a map
- Map templates
- Import canopy.json
- Nodes
- Edges
- Suggestions
- Groups
- Exports
- Embed a map
- Architecture as code
- Icons
- Use your own AI
- REST API
- API authentication
- Maps API
- API rate limits
- Workspace Intel
- Currencies
- Canopy Card
- MCP
- Build an MCP client
- MCP OAuth
- MCP permissions
- MCP tokens
- MCP tools
- Marketplace
- Buying templates
- Selling templates
- Marketplace trust
- Seller lifecycle
- Team billing
- Free trial
- Billing notifications
- Subscriptions
- Security
- Best practices
- Data privacy
- Report a vulnerability
- Two-factor authentication
- Accounts
Support
- How do I create my first map?
- How does repo import work?
- What is canopy.json?
- What happens when I hit the node limit?
- Why is my map read-only?
- What happens when I delete a map?
- What can each workspace role do?
- Why can't I create another free workspace?
- How do invites and seats work?
- How do I change or cancel my plan?
- How do I redeem a promo code?
- What does adding or removing a seat cost mid-cycle?
- How do I update or remove my card or manage billing?
- How do I remove my payment method?
- Why is the Remove card button disabled?
- Does cancelling my plan remove my card?
- If I cancel and resubscribe, do I lose my prepaid time?
- Why didn't I get a free trial?
- Does the free trial apply to all my workspaces?
- Can I start paying before my trial ends?
- My trial ended but I wasn't charged
- What happens after a failed payment?
- What happens to my data when I downgrade to Free?
- How do I change cost currency?
- Which exports are available?
- What should I do if I hit an API or AI limit?
- Why is Canopy AI disabled?
- How does MCP access work?
- Why won't my MCP client connect?
- How do I revoke API or MCP access?
- How do share links and public maps work?
- What happens when I buy a template?
- Will a template I bought keep updating?
- How do I sell a template?
- If I update or delete a template I've sold, what do buyers get?
- Why can't I sell templates during the free trial?
- How do I get paid for templates (Stripe Connect)?
- What fees do sellers pay on template sales?
- If I close my account, can I still collect my payouts?
- Why is my template listing paused?
- Can template purchases be refunded?
- How do you stop people reselling templates they bought?
- How do I request workspace verification?
- How do I transfer workspace ownership?
- What happens to billing when I transfer ownership?
- Should I remove my card before transferring ownership?
- Are my maps private?
- Why did GitHub import miss part of my repo?
- How do I delete a workspace?
- How do I close my account?
- What happens after I close my account?
- Can I delete my account if I've sold templates?
- Can I get my account back after closing it?
- Sign-in says my account is suspended
- Why did I get a dormancy notice?
- What is the dormant account lifecycle?
- I cancelled Pro — when does dormancy start?
- How do I report a security issue?
- Where should I send product feedback?
- When should I use chat support?
- Why can't I clone this template again?