How do I change or cancel my plan?
Billing · Updated Jun 22, 2026
Owners manage subscriptions from billing settings. Downgrades preserve data and apply Free limits.
Open Dashboard, Settings, Workspace, then Plans and billing. Owners can open the Stripe billing portal from there to update payment details, change renewal settings, or cancel. See subscriptions and seats for plan behavior.
Canceling or downgrading does not delete maps. Canopy preserves your workspace and applies the limits of the new plan.
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How do I update or remove my card or manage billing?
BillingOwners manage the card, invoices, and receipts in the Stripe billing portal, opened from Plans and billing. You can remove your card once there's no upcoming charge.
How do I remove my payment method?
BillingUse the Remove action next to your card on Plans and billing. It's available once there's no upcoming charge - so cancel first if the plan is still renewing.
Why is the Remove card button disabled?
BillingBecause your plan is still renewing. A renewing subscription needs a card, so cancel at period end first - then the Remove action becomes available.