Question 1

Is there really a free plan?

Accepted Answer

Yes. The Free plan is free forever - no credit card. It's enough to map a small system end-to-end and export it.

Question 2

What's included in Pro?

Accepted Answer

Unlimited maps (up to 150 nodes each), Canopy AI (100 calls/day), unlimited workspace members (each a paid seat), private share links, Figma and Notion export, the MCP server, and the ability to sell maps as paid templates in the marketplace. $10/seat/mo, or about $8 billed yearly.

Question 3

How does billing work - what's a seat?

Accepted Answer

Canopy is billed per workspace, by seat. Every member is a paid seat regardless of role - the Owner, Admins, Editors and Viewers all count. Free is solo (just you); on Pro every person you invite adds a seat. Pro is $10/seat/mo (about $8 billed yearly).

Question 4

How many workspaces can I have?

Accepted Answer

Two free workspaces per account. To create more, upgrade a free workspace to Pro - that frees a slot. Each workspace is its own team and its own subscription, so paid workspaces are unlimited.

Question 5

Can I switch plans, and what happens if I downgrade or cancel?

Accepted Answer

Upgrade any time (prorated to the day). Cancel from the billing portal and you keep Pro until the end of the period you've paid for, then drop to Free - no refund, but no lost time either. Nothing is ever deleted: your maps and workspaces always stay. A downgraded workspace drops to Free limits, and anything over them (maps beyond the first 2, a map with more than 15 nodes, or a third free workspace) becomes read-only until you trim it, re-upgrade, or pick which free workspaces stay active.

Question 6

How do I manage billing, invoices, and my payment method?

Accepted Answer

Everything lives in the Stripe billing portal, opened from Settings - Plans & billing (Owner only). Update your card, download invoices and receipts, change seats, switch monthly/yearly, or cancel there. Template marketplace purchases show in-app under Plans & billing.

Question 7

What happens to my account and data if I delete it?

Accepted Answer

Account deletion is immediate and permanent - there's no grace period or recovery. Cancel or transfer any paid workspace first. If you're only stepping away, you can just downgrade to Free instead; your data is always preserved.

Features	Free	Pro
Plan
Workspaces	2 free	Unlimited · each paid
Nodes per map	15	150
Maps	2	Unlimited
Invite team members
Seats (every member is paid)	1 (solo)	Unlimited
Per-seat price		$96.00/seat/yr · annual pricing ($8.00/mo effective)
Buy templates (don't count to map limit)
Sell paid templates (up to $199): paid plan only, not during the free trial
Canopy marketplace fee on your sales		10% + $0.50
Other deductions from your payout		None
Sharing & AI
Public maps (profile & gallery)
Private share linksComing soon		Coming soon
Canopy AI map generationComing soon		Coming soon
Spend tracking & billing models
REST API + API tokens
Agent payments (x402 · MPP)Coming soon		Coming soon
Canopy Card	Full card	+ premium design
Export & support
PNG + Markdown	With watermark	Optional watermark
CLAUDE.md / AGENTS.md	With watermark	Optional watermark
Watermark controls
Figma + Notion export		API beta
MCP server
Support	In-app chat	In-app chat + priority email

Start free. Scale when you're ready.

Compare Free & Pro

Questions,
answered

Map your system while it's still fresh.