How do I redeem a promo code?

If you have a campaign code (for example a few months of Pro free), redeem it from the workspace you want it applied to:

1. Go to Dashboard, Settings, Workspace, then Plans and billing. 2. Enter the code in the Promo code box and choose Redeem. 3. On a Free workspace you are taken to a short Stripe confirmation. No card is required.

You can redeem a code on a **Free** workspace, or while you are on the standard **7-day trial** - in that case the code extends the trial in place instead of starting a second subscription, and a code can only ever lengthen a trial, never shorten one. What you cannot do is stack a second code on a trial that already came from a code; the box is hidden once that is the case.

Your workspace moves to a Pro trial for the length the code grants. You get the full Pro experience, with one exception: selling templates needs a paid plan, so that stays locked during the trial (you can still buy templates and share maps).

When the trial ends and no card has been added, the subscription simply ends: nothing is charged (there is no card on file), the workspace returns to Free, and nothing is deleted. Maps beyond the Free limits become read-only until you re-upgrade or trim them, and any teammates above Viewer are demoted to Viewer - re-upgrading restores their old roles.

If your promo trial has already ended and the campaign is still running, you can redeem a code again on that workspace. Each code has its own expiry and redemption limit set by us, so a code may simply run out.

If a code is rejected it is usually expired, fully redeemed, or you are already on a promo trial. Billing is owner-only, so only the workspace owner sees this option.